Your privacy matters to us. This policy describes what data we collect, why we collect it, how we use and protect it, and your rights regarding your personal information. We are committed to being transparent and compliant with applicable data protection laws.
AvisSwitchTech ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using our services you consent to the practices described in this policy.
We collect information you provide directly, such as your name, email address, phone number, company name, and the content of messages you send via our contact form. We may also collect technical data automatically when you visit our website, including your IP address, browser type, device type, pages visited, and time spent on pages. This helps us improve your experience and our services.
We use the information we collect to: respond to your enquiries and provide the services you request; communicate important service updates and changes; send periodic newsletters or marketing communications (with your consent); improve, personalise, and expand our services; analyse website usage to optimise performance; and comply with our legal obligations.
We process your personal data under the following legal bases: (a) Contract — processing is necessary to fulfil our service agreement with you; (b) Legitimate interests — for analytics, fraud prevention, and business operations; (c) Consent — for marketing communications; (d) Legal obligation — where required by law.
We do not sell, trade, or rent your personal data to third parties. We may share your information with trusted service providers who assist us in operating our website and delivering services, subject to confidentiality agreements. We may also disclose information if required by law or to protect the rights and safety of AvisSwitchTech, our clients, or the public.
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Client data related to active service agreements is retained for the duration of the contract and up to 7 years thereafter for legal and accounting purposes. You may request deletion of your data at any time (subject to legal retention requirements).
Our website uses cookies — small text files stored on your device — to enhance your browsing experience, analyse site traffic, and remember your preferences. You can control cookie settings through your browser. Disabling certain cookies may affect the functionality of some parts of the website.
You have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data (subject to legal requirements); object to or restrict certain processing; withdraw consent at any time where processing is based on consent; and lodge a complaint with a relevant data protection authority. To exercise any of these rights, contact us at info@avisswitchtech.com.
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include encryption, secure server configurations, access controls, and regular security reviews. However, no transmission over the internet is entirely secure, and we cannot guarantee absolute security.
Our website may contain links to third-party websites or services. This Privacy Policy applies only to AvisSwitchTech's website and services. We are not responsible for the privacy practices of third-party sites and encourage you to review their privacy policies before sharing any personal information.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from a person under 18, we will take steps to delete it promptly.
We may update this Privacy Policy from time to time. Significant changes will be communicated via email or a prominent notice on our website. We encourage you to review this policy periodically. Your continued use of our services after changes take effect constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our team at: Email: info@avisswitchtech.com | Phone: +211(0)923511267 | Address: Mcc Building, Nimra Talata, Juba, South Sudan.
Questions about how we handle your data?
Contact Our Team